I do not offer refunds, but payments for cancellations can sometimes be rolled over to cover or go towards a future class.
- If bookings are cancelled more than 48 hours before the class start time, then your payment will simply be rolled over to cover or go towards a future class. (£8 rolled over per class if you were booked onto the block of four. For all other classes, the full class price.) If a replacement class isn't available for you to book at that time, I can keep a record on account, although you may need to remind me when booking if it's been a while. Your payment will be kept on account for three months and then written off.
- If you cancel less than 48 hours before the class start time, I can attempt to sell the space, but payments cannot be rolled over if the space isn't filled, so I cannot guarantee this. Alternately, you are welcome to fill the space yourself and send a friend in your place.
Cancellations need to be a bit stricter with aerial yoga because, unlike normal yoga, there's no option to just squeeze in an extra student. I regularly turn people away when classes are full as I have a specific number of silks that can be sold for each class. Everybody of course needs their own lovely hammock that is theirs for the duration of the class.
Keep in mind that I run this business on my own - all administration of class places takes time. I try to keep my prices as low as possible and rely on our small community to be as considerate as possible. I understand that injuries and illness etc. are unavoidable, and I try to be flexible and sympathetic of this and to accommodate everyone. Please do not take advantage of this.
Private classes at the Crags Centre should be booked upfront with a 50% non-refundable deposit. The remaining payment must be made no later than ten days before the class, at which point this is also non-refundable.
